Shipping Policy

When you complete our online purchase and/or repair order you will select one of our shipment methods.

Expedited Shipping
Expedited shipping will maximize how quickly you get your repair or product - For repair orders this includes the shipment of your malfunctioning electronic product from your original address to CherryFusion and then back to your original address after we service your unit. The total transportation time is approximately 4 working days.

Ground Shipping
Value shipping will maximize your delivery bargain - For repair orders this includes the shipment of your malfunctioning electronic product from your original address to CherryFusion and then back to your original address after we service your unit. The total transportation time is approximately 10 working days.

Purchase our Convenient Shipping Box solution.
This is our sturdy prepaid postage box and protective foam insert to be used for repair orders which can save you time, money, and provide ease of mind.
1. If you purchase Expedited Shipping and our Convenient Shipping Box solution, we will send you the Convenient Shipping Box solution along with a return label for this box that includes pre-paid Express postage.
2. If you purchase Ground Shipping and our Convenient Shipping Box solution, we will send you the Convenient Shipping Box solution along with a return label for this box that includes pre-paid Standard postage.

Once you receive the shipping box, remove the enclosed paperwork and return shipping label from the inside of the box, insert your device into the box, close and seal the box. Then affix the return label on the box.

Weight and Size Restrictions
The shipping costs that we offer are an exceptional value and intended to provide customers with the best shipping solutions. To be able to pass on these money saving prices to our customers, we must impose restrictions to the shipping package used. Do not use boxes that are bigger and heavier than needed.
We require customers who will not purchase our Convenient Shipping Box to use boxes that do not exceed specific length, width, and height sizes. The sizes are noted on the Shipping Box picture that is displayed in the shopping cart when creating an order for a repair.
NOT restricting to shipping box size and weight requirements will cause additional shipping costs to be charged to the customer.

Shipping Terms
Product repaired or purchased that is damaged, lost or stolen while in transit by the carrier must be reported to the carrier and an insurance claim must be submitted by the customer to the carrier for potential compensation by the customer. The carrier's maximum insurance coverage is $100.00. For more insurance coverage, the customer must purchase it directly from the carrier prior to shipment. CherryFusion is not responsible or liable for any loss or damage that is a result of carrier negligence or theft. Delivery times are approximations only and CherryFusion shall not be held liable for loss or damages resulting from delays. There will be an additional charge of $15.00 for processing a refused order.
CherryFusion offers no guarantee for following CherryFusion's recommended shipping package methods and imposed shipping requirements, and as such is not liable for any losses incurred by following these shipping methods.